1. What is your shipping time?


We do our very best to deliver your product as soon as possible. We process every order within 24 hours.


Orders shipped from our U.S. warehouse are delivered within 4-10 business day. Orders shipped from our international warehouse are delivered within 10-20 business days.


For international orders, please allow 2-6 weeks for delivery. You can view International Shipping time here: Shipping Information


  1. I made a mistake in my order!


If you made and error in your order, please email us at info@menexe.com. We process orders immediately so if you let us know early enough, we will do our very best to change your order.


  1. I ordered multiple items. Why did I only get 1?


Most items are shipped individually simply because it makes logistics easier and helps us keep the prices low. Do not worry, your other products are on their way and will arrive shortly!


  1. What is your Return Policy?


If you are not happy with your purchase, please email us at info@menexe.com and we will provide you with instructions on how to return the item to us and get the right one or a refund. You have 7 days since the delivery of your product on all retail, non-promotional items. The item must be unused and in the same condition that you received it. Customer is responsible for shipping costs.


Please note: Free Offers/Giveaways - Any "Free + Shipping" offers are non-refundable.